🚚 Shipping & Delivery Guide

How Shipping Works

We offer reliable shipping services to get your orders to your doorstep quickly and safely. Here's what you need to know about our shipping process:

• Orders are processed within 1-2 business days
• Shipping typically takes 3-7 business days depending on your location
• We ship to all States and major cities in Nigeria
• Free shipping on orders over ₦50,000
• Standard shipping starts from ₦1,500

Delivery Coverage

Our delivery network covers a wide range of locations across Nigeria. Your delivery cost depends on your location:

• Lagos: ₦1,500 - Next day delivery available
• Mainland Nigeria: ₦2,500 - 3-5 business days
• Remote Areas: ₦3,500 - 5-7 business days
• Real-time tracking available for all orders
• Our drivers are trained professionals

Delivery Options

Choose the delivery method that works best for you:

• Home Delivery: Items delivered directly to your address
• Pick-up Location: Collect your order at our office (No. 41, Shogbamu Street, Lagos)
• Express Delivery: Fast-track delivery (additional fee applies)
• Delivery between 9 AM - 5 PM Monday to Friday
• Saturday delivery available for premium customers

Shipping Info & Tracking

Keep track of your order every step of the way:

• You'll receive a tracking number via email and SMS
• Use our tracking system to monitor delivery in real-time
• Check your order status in "My Receipts" section
• Estimated delivery date provided upon shipment
• Contact us immediately if you don't receive tracking info within 24 hours

Need Help with Delivery?

If you have any issues or questions about your delivery:

• Call: 0803 309 0515 or 0912 513 6183
• Email: cympet2017@gmail.com
• Visit our Contact Us page
• Our support team is available 9 AM - 5 PM weekdays