👤 Account Help

Creating an Account

Get started with your Cympet Electronics account:

• Click "Sign In / Register" in the My Account menu
• Choose to Sign Up with email or Google
• Enter your name, email, and password
• Verify your email address
• Complete your profile with address details

Password & Security

Keep your account safe and secure:

• Use a strong password with numbers and symbols
• Never share your password with anyone
• Change password regularly for security
• Enable two-factor authentication if available
• Log out when using shared devices

Logging In & Out

Easy account access:

• Click "My Account" → "Sign In / Register"
• Enter your email and password
• Click "Log In" to access your dashboard
• To logout: Click account menu → "Logout"
• You'll be logged out automatically after 24 hours of inactivity

Managing Your Profile

Update your account information:

• Visit your Dashboard to edit profile
• Update personal information anytime
• Add or change delivery addresses
• Update phone number for order notifications
• Changes take effect immediately

Wishlist & Favorites

Save items you love:

• Click the heart icon on any product to add to favorites
• View all favorites in "My Favourites"
• Get notified when price drops
• Share wishlist with friends
• Create multiple wishlist categories

Deleting Your Account

Need to close your account?

• Contact our support team to delete account
• Provide your account email and reason
• All personal data will be securely deleted
• Order history preserved for records
• Cannot be undone, so backup important info first

Account Issues?

We're here to help:

• Forgot Password: Click "Forgot Password" on login page
• Can't Login: Check email for security alerts
• Account Locked: Try again after 30 minutes
• Email Issues: Update email in profile settings
• Call: 0803 309 0515 or 0912 513 6183